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Indiana’s Silver Creek Water Corporation Takes Proactive Approach to Operations

The technology upgrades allow Silver Creek’s meter specialists to read and assess 8,000+ meters in a matter of hours – a feat that previously took nearly two weeks.

The technology upgrades allow Silver Creek’s meter specialists to read and assess 8,000+ meters in a matter of hours – a feat that previously took nearly two weeks.

WD News: Each year, billions of gallons of water is needlessly lost, wasting resources and money. Southern Indiana’s Silver Creek Water Corporation uses smart water technology to avoid this problem and proactively prevent water loss.

The water corporation manages millions of gallons of water over hilly terrain for a population of 20,000 in Sellersburg. There is little room for error. That is why they continually strive for improvement by upgrading their distribution system with the latest available technologies.

In 2001, Silver Creek transitioned from manual meter reading to automated meter reading (AMR) before upgrading again in 2015 by deploying Sensus FlexNet® communication network in conjunction with iPERL® residential water meters and Sensus Analytics. These changes allowed them to manage meters remotely to save time, money and human resources.

Constant access to data also gives Silver Creek the opportunity to perfect prompt leak detection and proactive customer service. Near-real-time notifications have already allowed them to address a water loss of nearly 500 gallons per hour before the residential customer even knew there was an issue.

The service provider recently conducted a water-loss audit by pressure zone, followed by implementation of ally® water meters to improve pressure management.

Source: Xylem
Image courtesy: Pixabay
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